15 Customer Experience Predictions For 2025
This is the sixth year that I’ve compiled a set of customer service and experience-related predictions for the coming year.
Simonne Brown IV · 5 days ago · 6 minutes read

Latest posts

Incorporating earned value management into income statements to improve project management profit...
Our goal is to improve Project Management (PM) profitability and reduce discrepancies in information among stakeholders, which can result in conflicts. This will be accomplished by incorporating Earned Value Management (EVM) with the Income Statement and inco…
Simonne Brown IV · Created 5 days ago · 4 minutes read
The Rise and Future Fall of MicroStrategy
My interest in the story of MicroStrategy started out tangential at first — it was just one of many unconventional outcomes born out of the rising Bitcoin phenomenon. The publicly traded company…
Simonne Brown IV · Created 5 days ago · 4 minutes read
10 business leaders who spearheaded industry-transforming change in 2024
Learn about business leaders like the WNBA's Cathy Engelbert and Amazon's Mike Hopkins who are innovating in their sectors.
Simonne Brown IV · Created 5 days ago · 2 minutes read
Entertainment Industry Marketing: Never forget the independence of your imagination (podcast epis...
I talked to Jeffery Keilholtz, SVP of Marketing, Broadway Licensing Global, about adaptability, campaign management, and drafting a winning strategy.
Simonne Brown IV · Created 5 days ago · 2 minutes read
A study on the impact of enterprise digital transformation on informed trading
Informed trading, driven by information asymmetry and market imperfections, varies in presence across markets. This form of trading not only distorts market transaction prices and hinders resource allocation but also initiates adverse selection transactions, …
Simonne Brown IV · Created 5 days ago · 6 minutes read
Corporate digital transformation and carbon emission intensity: Empirical evidence from listed co...
Digital transformation is crucial for sustainable development of enterprises and for addressing the conundrum of "efficiency and environment". Utilizing a dataset from A-share listed companies in China from 2007 to 2021, this paper investigates the direct imp…
Simonne Brown IV · Created 5 days ago · 3 minutes read
Compulsion No, Opportunity Yes in the Delaware Law of Externalities
One distinctive feature of the U.S. economy over recent decades has been the rise of the entrepreneur-dominated public company.  This development has  derived largely from the growth of private funding available through venture capital, so that initial public…
Simonne Brown IV · Created 5 days ago · 3 minutes read
Enterprise Edge
Welcome to Enterprise Edge by me, Simonne Brown IV.
Simonne Brown IV · Created 11 days ago · 1 minute read